Privacy Policy
Awaken Saunas is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use and safeguard your data when you visit our website or interact with our services.
Last updated: April 2024
Information Collection
We collect personal information that you voluntarily provide when placing an order, submitting a contact form or signing up for communications. This may include your name, email address, phone number, delivery address and payment details. We may also collect non-personal information such as browser type, device information and pages visited through cookies and analytics tools.
How We Use Your Information
We use the information we collect to process and fulfil your orders, respond to your enquiries, improve our website and services, send relevant marketing communications where you have opted in, and comply with our legal obligations. We will never sell your personal information to third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
Third-Party Disclosure
We may share your information with trusted third parties who assist us in operating our website, processing payments or delivering products. These parties are bound by confidentiality agreements and are only permitted to use your data for the specific purposes we have engaged them for.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once your data is no longer needed, it will be securely deleted or anonymised.
Your Rights
You have the right to access, correct or delete the personal data we hold about you. You may also object to or restrict certain types of processing, and you have the right to data portability. To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.
Content Use
All content on this website, including text, images, graphics and logos, is the property of Awaken Saunas and is protected by copyright law. You may not reproduce, distribute or use any content from this website without our prior written permission.
User Conduct
You agree to use our website only for lawful purposes. You must not use our website in any way that could damage, disable or impair its functionality, or interfere with any other party's use of the website.
User Contributions
Any content you submit to our website, including reviews, comments or feedback, may be used by Awaken Saunas for marketing or promotional purposes. By submitting content, you grant us a non-exclusive, royalty-free licence to use, reproduce and display that content.
Disclaimer of Warranties
This website is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the website or the information, content or materials included on it.
Limitation of Liability
To the fullest extent permitted by law, Awaken Saunas shall not be liable for any damages arising from your use of this website or reliance on any information provided on it. This includes direct, indirect, incidental, punitive and consequential damages.
Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Governing Law
This privacy policy and any disputes arising from it shall be governed by and construed in accordance with the laws of Northern Ireland. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.
Contact
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at awakensaunas@gmail.com.